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Cisco Black Belt Academy’s Annual Refresh FY23


October Refresh FY23

Cisco Black Belt Academy’s Annual Refresh is right here. It’s the time for a Refreshed studying Journey. The Black Belt Academy stands by its objectives to offer Simplified, Digitized and Customized expertise for the learners and with this yr’s Annual Refresh we wish to take advantage of it. FY23 October Refresh won’t solely give attention to refreshed content material but in addition improved person interface. The aim shall be to deliver up a Unified expertise for our customers.

By Q1 FY23 we will likely be refreshing the coaching content material for round 150 Studying Maps, add new Trainings and new Roles.

Listed here are just a few new steps we have now taken to boost your expertise:


To grasp the Companion Insights nicely we carried out the Black Belt Companion Listening survey. First issues first, a Massive Because of all our Companions who took time to take part within the survey and offered their useful suggestions. The purpose of the survey was to prioritize that we perceive the companions expectations from the Black Belt Academy program. It’s going to assist in driving enhancements on total expertise together with content material high quality, assist, certification course of, rewards, and the person interface.

Together with Black Belt Companion Listening Survey, for our evaluation we have now taken references from the worldwide Voice of Companions Survey and the Critiques and Scores offered by the Learners on the trainings they’ve undergone.


One of many suggestions gadgets we obtained from the Companion listening Survey was the flexibility for us to tell the accomplice on the s tatus of their Black belt Journey. As part of Black Belt Engagement program, with the assistance of International Companion Advertising and marketing crew, we kicked off accomplice reminders to finish phases 2 & 3 to be despatched to customers who’re in progress within the standing for greater than 60 days. This can be a totally automated recurring course of arrange by the worldwide accomplice advertising and marketing crew to assist simplify Black Belt accomplice engagement. We’re concentrating on 10% enhance in Stage 2/3 adoption Q/Q in FY 23 as an final result of this initiative.


For bettering the general person expertise, we’re focussing on growing enhanced SalesConnect UI and UX, together with an enhanced search performance and a remodelled Black Belt Companion Engagement Plan. To assist customers enhance on navigation and the general steerage duringthe trainings we’re aiming to revise the Submission Tips Template to make it well-structured and it shall incorporate all of the related hyperlinks related to the educational curriculum.


We now have additionally launched a Black Belt web page that’s accessible by everybody. This permits customers who wouldn’t have a log in with accomplice degree entry to get excessive degree data on Black Belt Academy. This web site additionally helps them in getting their ids created and entry up to date. Guess what!! You’ll find this website on google as nicely. 

Our goal is to verify we deliver the perfect with this yr’s Annual Refresh for our learners. We hope we might enhance the method and expertise for the learners with the upgrades and fixes. The Venture is below implementation section and the New Expertise will Go Dwell on October 31st, 2022.

All of the official bulletins are being despatched out through social media, Companion Information Hub, Masters Group, PAM Group, so keep tuned for additional developments and insights and do comply with #CiscoBlackBelt #OctoberRefresh tags to maintain your self up to date. You may try our Black Belt Hub Web page as nicely for essential data.


We’d love to listen to what you suppose. Ask a Query, Remark Under, and Keep Linked with #CiscoPartners on social!

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