Tuesday, February 7, 2023
HomeHealthReflecting on 25 Years of Service Supplier and Cisco

Reflecting on 25 Years of Service Supplier and Cisco


This October, I hit an enormous milestone: 25 years with Cisco.

John Dorval 25yr Photo1 TeamJiXI have no idea how time glided by this quick, but it surely has me reflecting on what 1 / 4 of a century means, each personally and professionally.

Once I joined Cisco in 1997, I used to be newly married to my spouse, Valerie. We have been anticipating our first little one and had simply bought our first residence. We have been younger, excited, and petrified all on the similar time; it was a pivotal second in life. Altering jobs and coming to Cisco was an enormous choice.

I had spent the prior seven years with a telecommunications firm. Throughout that point, I realized the way to construct a worth proposition and what it means to be buyer targeted. Whereas I used to be grateful for a way the corporate helped me develop as a gross sales skilled, I wished to be on the coronary heart of the rising IP wave.

At Cisco, I began as an account supervisor in Service Supplier for web and cable. One in every of my favourite recollections from these early days is a presentation by a well-respected and very smart Cisco Fellow. The viewers was crammed with chief technical officers from the cable trade. The door opens and this Cisco Fellow in a Grateful Useless t-shirt and denims walks by a sea of executives sporting fits and ties. He takes off his sneakers and begins to current. It was a shock, however as soon as he started to talk, he owned that room. He set the imaginative and prescient and basis for constructing the high-speed information enterprise for the subsequent a number of years. That is simply one of many many visionaries I’ve had the consideration to work with throughout my time with the corporate. At Cisco, tradition is a particular lifestyle. Every individual brings their unmatched abilities and individuality to work. This second with the barefooted Deadhead was the primary of many examples of this, which remained a continuing for me, ever since. Due to this method, Cisco attracts a number of the greatest and smartest people on the earth.

Over time, my roles modified. I progressed from Account Supervisor to Regional Gross sales Supervisor, Operations Director, Senior Consumer Director, and Vice President, and, in 2021, I assumed my present function as Senior Vice President and lead for Americas Service Supplier. I went from having sponsors to changing into a sponsor. My spouse and I went from anticipating our first little one to changing into empty nesters.

The best way we labored modified, too. In 1997, we had pagers and beige field computer systems. We additionally needed to reserve time to make use of one of many computer systems in a shared room. Our first expertise working from residence was with these mammoth computer systems dialed up by a landline. I can nonetheless bear in mind how life-changing it was after we obtained private computer systems and cell telephones. And regardless that Cisco has at all times been a technology-driven firm that operates in hybrid work, I couldn’t have imagined a transition as we’ve got seen the place gross sales function in a largely distant world.John Dorval 25yr Photo2 TeamJiX

The evolution of know-how has been staggering. This contains the house connectivity transition from dial-up at 2400 baud speeds to high-speed information, from single megs to now one gig and past. It additionally contains the development in microprocessors, accelerating the facility 10, 100, to 1000s instances of predecessors delivering unheralded speeds and gadgets in new type elements. Lastly, virtualization–from information heart to cloud–changing into ubiquitous the place networking, computing, and purposes might be delivered as a service.

It’s much more outstanding to see the place we’re going. Utility know-how options shifting from level to common and limitless. The digital transformation and revolutions of hyper-scale to edge computing, large infrastructure buildouts enabled by networking and enterprise influence conversations round transformative new fashions such because the metaverse.

In reflecting on “why Cisco,” I might boil it right down to this: I’m fulfilled. It’s the know-how and the individuals. It’s the firm’s excessive integrity and buyer focus; it has at all times performed the precise factor for its clients, at instances at even nice expense to the corporate. I’ve at all times admired that Cisco is keen to disrupt itself and meet the market the place it’s, not the place it hopes or desires it to be. Due to this, Cisco has been and continues to be on the forefront of know-how innovation and digital transformation. Greater than that, the corporate is targeted on supporting the entire individual, which allowed me to be current with my household. I’m pleased with what the corporate stands for and what it represents; it has allowed me to stay my values and be the instance I need to be for my kids.

I couldn’t be prouder of the place I’ve been, and extra enthusiastic about the place I’m in the present day.


My spouse and I simply celebrated 28 years collectively and my two kids are actually totally grown and out on the earth on their very own. In actual fact, my daughter lately joined the corporate as a software program engineer.

I’m beginning my second yr on the helm of Americas Service Supplier. I’m thrilled to work with a bunch of passionate and good individuals who have been lately named Massive Theater of the 12 months at Cisco for the second yr in a row.

The chance forward within the Service Supplier area has by no means been extra thrilling. The most recent pandemic reminded us of Service Suppliers’ important function in connecting us all. The large investments proceed at a staggering scale and tempo, together with 5G, Routed Optical Networking, 400/800G, Hyper-Scale enabling issues like synthetic intelligence and machine studying, digital actuality, and issues I can’t but even think about. However I’ll inform you who does: one in every of our Cisco engineers. Grateful Useless t-shirt non-compulsory.





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